We are looking for a Telecommunications Engineer to support healthcare-related telecommunications operations in New Haven, Connecticut. This Long-term Contract position is ideal for someone who is detail oriented and can work across telecom systems while contributing knowledge of healthcare coding environments and post-payment processes. The role requires close attention to operational accuracy, effective issue resolution, and collaboration with internal teams to maintain dependable communication services.Responsibilities:• Manage and support telecommunications systems to promote stable, secure, and efficient daily operations.• Investigate service interruptions and technical issues, identify root causes, and implement timely corrective actions.• Work with internal stakeholders to align telecommunications support with healthcare business needs and operational priorities.• Apply knowledge of ICD-9, ICD-10, and CPT-related workflows when assisting with telecom processes tied to healthcare functions.• Support activities connected to post-payment operations where telecommunications coordination is required.• Maintain system documentation, service records, and updates to ensure clear tracking of configurations and changes.• Coordinate with vendors and technical partners to resolve escalated issues and improve service performance.
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