Job Description
Job Description
Job Description
We are currently seeking able-bodied, reliable, skilled, highly motivated, and trustworthy individuals for full time Technician or Senior Technician. This position could potentially be home based.
Technician Essential Duties and Responsibilities include:
- Fiber Splicing and testing
- Preparing for installations by reviewing installation orders, gathering equipment, supplies and tools and coordinating schedules with customers.
- Planning installations by evaluating location, locating access and laying-out equipment and wiring plan.
- Maintaining accurate records through documenting installations, services and repairs.
- Installation of racks, ladder, etc...
- Maintaining and improving service and support with customers, listening to their descriptions of problems, answering questions, resolving issues, diagnosing, troubleshooting, repairing, replacing and/or upgrading components.
- Referring to schematics, manuals and manufacturer's instructions as needed.
- Maintaining a safe work environment by following safe practices and adhering to safety policies.
- Ensuring adequate supply levels by inventorying stock, placing and verifying orders.
- Updating and improving job knowledge by participating in educational opportunities and reading technical publications.
- Enhancing the organization's reputation through personal accountability for accomplishing new and different requests and always striving to add value.
- Other duties as assigned.
Senior Technician Additional Essential Duties and Responsibilities include:
- Planning and coordinating installations by evaluating location, locating access and laying-out equipment and wiring plan.
- Supervising and directing other technicians in the performance of their duties.
- Supervising training of other technicians in order to improve their knowledge and skill base.
Technician Qualifications*
- 1 year experience in telecommunications, construction, or related field preferred
- Must possess a valid driver's license
- High School Diploma or equivalent work experience
- Electrician skills and certification preferred
- Proficient in DC power installation
- Must have working knowledge of best cabling practices, to include DS-1/DS-3/Cat5/Cat6/Cat3/amphenol cable termination, wire management
- Strong installation skills
- Strong fiber optics skills (OTDR, WDM, Splicing, etc..)
- Working knowledge of Cisco and Adtran equipment, to include basic configuration preferred
- Proficiency in the use of standard tools and equipment in the telecom tool kit.
- Strong structure skills
- Exposure to electrical
- Must be able to speak clearly, concisely, and to communicate effectively in a courteous and professional manner
- Solid written communication skills required
- Support Emergency Operations
- Must be able to work full time, up to and including six days a week; which may include nights, weekends, and holidays, as required
- Strong computer skills (highly desirable)
- Working knowledge of Microsoft Office preferred
- Industry certifications preferred
- Working knowledge of handheld electronics, including smart phones, tablets, etc., preferred.
- Must meet company hiring criteria for pre-employment screening, including drug test, criminal background check, fitness for duty, and MVR check
- Must be able to lift up to 80 pounds and climb ladders up to 20 feet in length
- Must be able to work in tight spaces, including attics and crawl spaces
- Must be able to work outside in extreme weather conditions, including precipitation and temperature variations
- Must be able to stand for extended periods of time
*Senior Technician Additional Qualifications
- Must possess leadership and management skills
- 3 years experience in telecommunications, electrical, construction, or related field required
Job Tags
Full time, Work experience placement, Work at office, Work from home, Night shift