Job Description

Description Irrigation Services Manager - Join Our Growing Team! Position Overview Pungitore Irrigation & Fertilizer is seeking a highly organized, detail-oriented Irrigation Services Manager to support and help lead our irrigation service operations. This role is responsible for managing service schedules, optimizing technician routes, and ensuring timely, high-quality service delivery for our clients. You will play a critical role in keeping the irrigation department running efficiently by coordinating between field technicians, clients, and internal systems. This position requires both technical irrigation knowledge and strong operational and administrative execution. The ideal candidate is proactive, tech-savvy, and solutions-oriented, with the ability to manage multiple priorities while maintaining a high level of accuracy and communication. Experience in irrigation, landscaping, or a field service environment is strongly preferred, as industry knowledge will be key to long-term success. Key Responsibilities: Scheduling & Operations Management Build and maintain daily and weekly irrigation service schedules in Jobber CRM. Optimize technician routes for efficiency, travel time, and service priority. Coordinate service calls, system repairs, startups, and winterizations. Monitor schedule capacity and proactively identify opportunities to fill gaps or adjust workloads. Ensure all jobs are properly set up with accurate notes, materials, and scope of work. Team & Field Support Act as the primary support point for irrigation technicians regarding scheduling, job details, and updates. Communicate schedule changes, priorities, and expectations clearly to the field team. Help troubleshoot scheduling conflicts or service delays in real time. Support overall team efficiency by ensuring technicians are set up for success each day. Client Communication & Service Coordination Communicate with clients to confirm appointments, provide updates, and ensure a smooth service experience. Respond promptly to irrigation service inquiries and requests. Coordinate follow-ups for incomplete work, callbacks, or additional service needs. Maintain a professional, responsive, and solution-oriented approach to all client interactions. Administrative & System Management Utilize Jobber CRM to manage scheduling, job tracking, and service documentation. Review job notes, forms, and service history to ensure accuracy and continuity. Assist with quoting for irrigation service and small repairs when needed. Support invoicing processes by ensuring completed work is documented correctly and ready for billing. Export and analyze reports to support planning, performance tracking, and operational improvements. What Success Looks Like Schedules are consistently accurate, efficient, and fully optimized. Technicians are prepared, informed, and able to complete jobs without delays. Clients receive timely communication and high-quality service experiences. Minimal scheduling conflicts, missed appointments, or inefficiencies. Strong visibility into workload, capacity, and operational performance. Why This Role Matters This role is essential to the success and growth of the irrigation division. By creating structure, consistency, and efficiency in scheduling and communication, the Irrigation Services Manager directly impacts team performance, customer satisfaction, and overall profitability. Why Work with Us? Join a company that values work/life balance, professional growth, and team collaboration. We offer a positive work environment and are committed to supporting our employees. Compensation Compensation: Based on experience and fit. $25-30/hour. Lower end for junior or support type of roles that will require extensive training and learning curve. The higher end is for those with proven experience, excellent reference, and ability to jump in with minimal ramp up time. Comprehensive Benefits Package Health and Dental Insurance Retirement Plan with up to 3% company match Weekly lunch stipend Paid Time Off & Holidays Discretionary perks and bonuses Annual Bonus Why Pungitore Irrigation & Fertilizer? Join a company that puts a positive spin on 'feeling the WRATH'. We are looking for people who authentically embody these core values: Work Ethic Reliability Accountability Teamwork Honesty Apply today to become part of the Pungitore team! *Applications submitted without work experience will be disregarded. Please also include references.* Requirements Skills & Qualifications Prior experience in irrigation or landscaping operations is strongly preferred. Strong understanding of irrigation systems, terminology, and service processes. Proficiency or ability to quickly learn Jobber CRM or similar scheduling software. Excellent organizational and time management skills. Strong communication skills, both written and verbal. Ability to problem-solve and make decisions in a fast-paced environment. Detail-oriented with a high level of accountability and follow-through. #J-18808-Ljbffr Growyourgrass

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