Job Description

Join Our Team as a Health Coach at Serotonin Anti-Aging Centers Orlando FL! Are you passionate about helping others achieve their health and wellness goals? Do you have a knack for motivating and encouraging people to live their best lives? If so, we have the perfect opportunity for you! About Us Our mission is to provide optimal health coaching for maximizing body composition for our clients. Utilizing exercise, nutrition, vitamin/supplement nutraceuticals, and prescriptions for their programs. We believe in empowering our clients with the knowledge and tools they need to make informed decisions about their health and wellness. Responsibilities Conduct consultations and create personalized plans. Manage clients' body composition/weight loss journeys and provide bi-weekly InBody scans for instant feedback on results. Recommend and manage Serotonin Nutraceutical supplements protocols. Communicate with clients between appointments and document their journeys. Convert guests to membership and create their new exercise and nutrition programs (software provided). Follow-up with new clients requesting more information about HC related inquiries. Community outreach and events weekly to educate potential clients on our program and membership benefits. Qualifications Passion for helping others improve their health and wellness. Strong communication and organizational skills. Proficiency in business software platforms tech. Great verbal and written communication skills. Desire to motivate and encourage others. Ability to work with little supervision and maintain a high level of performance. Willingness to learn and sell all SEROTONIN Anti‑Aging Centers services, packages, memberships, and products. Phlebotomy a plus Why Join Us? Be part of a supportive and collaborative team. Engage with a community that values health and wellness. Continuous opportunities for professional growth and development. Make a meaningful impact on the lives of our clients. If you are ready to take your career to the next level and make a difference in the lives of others, apply now to join our team at Serotonin Anti‑Aging Centers! Apply Today! Expectations for All Team Members at Serotonin Centers Orlando FL 1. Professionalism and Knowledge Huddles and Meetings : Ensure that daily huddles are happening and all appointments are reviewed. Keep the tracker up to date and the whiteboard posted with MTD Goal and MTD Actual for the current date/day. Product and Service Knowledge : Complete all training courses, and continue service and product education ongoing. Be knowledgeable about all products and services offered, including Nutraceuticals, Serotonin Skincare, Hormone Optimization, Medical Weight Loss, Optimized Health, Health Coach services, InBody Scan, Serotonin Coach app, Botox/Fillers, HydraFacial, Microneedling, Peels, PRP, CoolSculpting, CoolTone, IV Therapy, HBOT and RedLight Therapy. Sales Skills : Focus on asking more questions than talking to understand client needs better. Know how to close a sale effectively using our proven system to help the most guests become their most vibrant self. 2. Client Empowerment and Engagement Client Interaction : Treat every client with respect and empathy. Listen actively to their concerns and provide personalized consultations and transparent communication. Client Education : Empower clients by providing them with knowledge and tools to make informed decisions about their health and wellness. This is done through questions and NOT a data download. No one cares how much you know until they know how much you care. 3. Safety and Compliance HIPAA and Biohazard Standards : Ensure compliance with HIPAA regulations and biohazard standards to maintain a safe and secure environment for clients and staff. Uncompromising Safety : Follow rigorous protocols to ensure a safe and comfortable environment for clients. 4. Collaborative and Supportive Environment Team Collaboration : Work collaboratively with other team members, including marketing, IT, and customer service departments, to achieve common goals. Supportive Community : Foster a supportive community within the center, engaging in enriching conversations and offering mutual encouragement. 5. Exceptional Customer Service Friendly and Welcoming : Be friendly, welcoming, and accommodating to all clients. Make them feel comfortable and valued from the moment they walk in. Attention to Detail : Pay attention to detail in all interactions and services provided. Ensure that clients feel heard and understood. Personalized Care : Provide personalized care tailored to each client's specific needs and goals. 6. Continuous Improvement and Accountability Knowledge Checks : Regularly participate in knowledge checks to ensure that all team members are up to date with the latest information and best practices. Feedback and Improvement : Actively seek and incorporate feedback from clients to continuously improve services and client satisfaction. 7. Marketing and Community Engagement InCenter Marketing : Follow the InCenter marketing plan and participate in local marketing activities, including Open Houses. Community Involvement : Engage with the local community through area marketing grassroots actions and other community outreach activities By adhering to these expectations, all team members at Serotonin Centers can contribute to creating a positive, empowering, and supportive environment for clients and colleagues alike. #J-18808-Ljbffr

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