Front Desk Guest Service Agent Job at Courtyard Bettendorf, Bettendorf, IA

  • Courtyard Bettendorf
  • Bettendorf, IA

Job Description

Home2 Suites by Hilton is currently adding a Front Desk Guest Service Agent to our team!

We are looking for individuals who are able to work a variable schedule that may include two days a week or five based on need.

Who We Are:

Frontier Hospitality Group has been locally owned since 1050. We operate eight hotels across three fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.

Benefits to Working Here:
  • Health and Dental Insurance, 401K, and Voluntary Life Insurance (30 hours or more)
  • Travel Discounts to relax and refresh.
  • Growth opportunities to keep you challenged in your career.
Essential Duties and Responsibilities:
  • Provides high-quality customer service.
  • Handles guest reservations.
  • Answers and transfers phone calls.
  • Handles guest check-ins and outs along with questions, complaints, etc.
  • Other duties as required with the department.
Qualifications and Requirements:
  • High School Diploma or GED (nice to have but not required).
  • Previous hotel or relevant customer service experience.
  • Proficient in Microsoft Excel, Word, and Outlook.
  • Ability to work a flexible schedule including weekends.


EOE/AA/Disabled Veteran

Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.

Job Tags

Flexible hours, 2 days per week

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